Communication compliance investigator.This role can review created policies and view message metadata but not message content. This role can enable communication compliance, define lower-level compliance administrators and perform the typical read/write/update/delete policy that's necessary to manage chat monitoring. Some examples of these roles include the following: Once this step is complete, authorized admins can access all the configuration features that enable monitoring of some or all users.Īdministrators who are tasked with monitoring chat communications can be assigned to one of several roles depending on their duties and their need to access chat logs. Enable communication complianceīefore any chat monitoring can be done, an administrator who is assigned as a communication compliance administrator must first enable the use of communication compliance features at a global level.
IT departments that use basic, standard or premium licenses must upgrade to either the E3 or E5 license plans to receive the ability to monitor and log chats.
If you want to monitor Teams chat, first understand that not all Microsoft 365 plans offer communication compliance as a feature. Verify you have the right Microsoft 365 license
MICROSOFT TEAMS CHAT HOW TO
In this step-by-step guide, IT administrators can learn how to start monitoring Teams chat within their organizations. So, can Microsoft Teams chat be monitored? Yes, but let's dig deeper. Monitoring conversations is especially important for organizations that must adhere to regulatory compliance rules.įortunately, Microsoft's relatively new communication compliance functionality is baked into Microsoft 365 and provides IT with chat monitoring policies that reinforce risk management. However, now that Teams has become a major part of work life, IT departments are realizing, in some cases, they may want to monitor collaboration features, such as Teams chat.
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